You can return any items within 30 days of purchase if the item is:
full priced or full priced items purchased using a discount code
unworn and unwashed
with all original tags still attached
not smell of perfume, body odour, deodorant or washing powder
free of make-up or tan marks
in original shoebox (if received with shoebox)
without postage labels attached to the boxes
For hygienic reasons, we cannot accept the following items:
underwear, intimates and hosiery
Unfortunately, we do not accept exchanges at this time.
If you would like to exchange an item, we highly recommend that you purchase the replacement size prior to sending back the return and we will issue you with an e-Gift Card or refund once we receive your returned item.
Please allow 7 to 21 days for your return to get back to us.
Returns are generally processed within 7 days of reaching us.
Returned item(s) will be assessed and we will notify you if your return has been accepted.
Returned Items not accepted will be returned to the customer at the customer's cost.
Please 1 to 5 days for the refunds to reach your method of payment.
If you need assistance with the Omni Parcel Returns Portal or your return label, please email email@example.com with your Name, Retailer name (Which is Peppermayo) and Order number. Please include the issue you are experiencing to help them expedite the process and they will get in touch with you as soon as they can.